This Agreement set out the conditions applicable to the selling made through the website (hereinafter, “WEBSITE”), property of GalChimia, S.A. (hereinafter, “GALCHIMIA”) to the BUYER. These conditions will be in force until updated with a new version, as published on the WEBSITE.

Unless specified otherwise in writing, placing an order through the WEBSITE will imply the acceptance by the BUYER of the terms and conditions set forth herein. No stipulation made by the BUYER may differ from those made by GALCHIMIA if it has not been previously expressly accepted in writing.

This Agreement will rule the purchasing process of a PRODUCT offered by GALCHIMIA at any time for online sale through its WEBSITE. To this end, the PRODUCT is considered as any good commercialized by GALCHIMIA and supplied to the BUYER after formalization of the purchase. The conditions for this Agreement have been prepared pursuant with the provisions of Law 34/2002, 11th of July, on e-Commerce and Information Society Services; Law 7/1998, 13th of April, General Conditions of the Contract; and Law 7/1996, 15th January, Retail Trade Management.

The terms and conditions applicable to the purchase of the PRODUCT offered for online sale by GALCHIMIA through the WEBSITE are described in this document and throughout all the process of online sale. Using the WEBSITE, the BUYER declares to be aware and accept the procedures and conditions necessary to access the PRODUCT offered on the WEBSITE, as well as to formalize the purchase thereof.

Identification of the parties

The SELLER is GalChimia, S.A. , with registered office at  Parque Empresarial de Touro, Parcelas 26-27, Fonte Díaz, 15822 Touro – A Coruña (Spain), tax number A-15784614, and Customer Service Phone Number: (+34) 981 814 506.

The BUYER is identified as any natural or legal person, whether private or public, acting directly or through another person on their behalf or following their instructions, with a purpose related to their commercial, business or professional activity, who purchases the PRODUCT of GALCHIMIA through this WEBSITE. The BUYER will have legal capacity to contract in its own name or on behalf of a Company and accepts all the obligations set forth herein. Individual or end consumers will not be deemed as BUYER, not being allowed to use the platform for the purchase of the PRODUCT.

To proceed with a purchase on the WEBSITE, the BUYER will need to place an order by marking the PRODUCT and quantity they wish to purchase, considering that with that action, the BUYER is accepting the price and conditions stipulated for the sale.

Price and validity of the offer

The prices shown on the WEBSITE, expressed in Euros, do not include the Valued Added Tax (VAT). The prices, unless expressly stated otherwise, do not include shipping, handling, wrapping, shipping insurance or any other additional services for the purchased PRODUCT.

The BUYER accepts that the price and availability of some PRODUCTS may vary.  Likewise, prices and delivery times may vary daily for as long as the order has not been completed by accepting and paying for it.

The shopping basket will show the quote of the purchase according to the PRODUCT that has been selected by the BUYER. Before completing the purchase, the BUYER will be able to check online all the details of the quote in the basket of the WEBSITE: articles, quantities, price, transport cost, charges, discounts, taxes and the purchase total.

The BUYER will receive a notification in the email address provided during the purchase process and within a maximum term of two working days in the instance that GALCHIMIA cannot comply with any of the specifications included in the quote and/or that imply a change in the purchase conditions, in which case the BUYER will be able to desist from the order if states it expressly.

Any payment made to GACLHIMIA entails the issue of an invoice to the BUYER according to the data indicated at the time of the order. This invoice will be sent together with the purchased PRODUCT, as well as in PDF format to the email address provided by the BUYER.

For any information concerning the order, the BUYER may contact GALCHIMIA either through the customer service phone number or the contact email address.

Purchasing process

a) Identification of the User:

Upon creating an account, the BUYER provides freely and voluntarily the personal details as required, which will be treated in accordance with the provisions of the Legal Notice and Privacy Policy  published on the WEBSITE ( as well as those set forth herein.

After registering on the WEBSITE through a username and password, the BUYER will be fully responsible for the use and custody of the same, as well as the veracity of the personal data provided to GALCHIMIA. The User undertakes the diligent use of such username and password, not providing them to third parties. Likewise, the User must notify GALCHIMIA of the loss, theft, or unauthorized usage by a third party, so that GALCHIMIA may proceed to the immediate blocking of such data.

b) Purchase of the PRODUCT

Prior to the purchase, the PRODUCT can be viewed in the shopping basket of the WEBSITE. Here, information about the name of the PRODUCTS, quantities, prices and the total amount is provided. Once the shopping basket is accepted will the calculation of the taxes, charges, shipping fee and discounts be made.

The shopping basket will have only informative effects, displaying a simulation of the cost. The purchase will be binding for the parties after its acceptance by the BUYER and the fulfillment of the whole process.

Once the management department of GALCHIMIA receives the sales order, and only when GALCHIMIA confirms its acceptance by email, the purchase order will be considered completed. At that time, you will be informed about the status of the order and the definitive delivery schedule.

Shipment expenses and conditions

Generally, GALCHIMIA will apply INCOTERMS ExWork (ExW) or Carriage Paid to (CPT) conditions for the delivery; in the latter case, the PRODUCT will be covered by the transport insurance of GALCHIMIA. For more information, the BUYER can visit the webpage of the International Chamber of Commerce:

The Shipment of PRODUCTS will generally be made through Halcourier for deliveries in Spain, and through Fedex for international deliveries, unless the BUYER has appointed another courier company.

In the event that the BUYER wishes to use a particular transport company, the BUYER will assume the costs and indicate in the appropriate boxes both the selected company and account number. In this case, INCOTERMS ExW will apply. In the case GALCHIMIA organizes the shipment, CPT conditions are applied.

The quote shown in the shopping basket contains information related to the shipment expenses that will be added to the invoice. The cost of taxes at the destination will be assumed by the BUYER. Transportation expenses will be calculated at the time of saving the shopping basket or the quote, as they are calculated on the basis of the weight of the PRODUCT and the delivery address given by the BUYER.

Forms of payment, charges and discounts

GALCHIMIA informs the BUYER that the order will only be processed after receiving the payment on the bank account of GALCHIMIA. The payment can be made by:

  • Bank transfer indicating the BUYER order ID as payment reference,
  • Credit card, where no charges nor discounts will be applied for its usage. 

Delivery time

The dates or the terms of delivery are always estimated. Any delay will not be deemed as an essential breach of the Agreement.

In general, the delivery time will range between 5 and 20 working days, after confirmation of the availability of the PRODUCT and the full payment of the order. Said period depends on the estimated time for the elaboration of the PRODUCT and the final destination of the shipment. Nevertheless, and due to circumstances beyond GALCHIMIA, this time period may vary, in which case, GALCHIMIA will promptly notify those circumstances through the email account provided by the BUYER.

GALCHIMIA will not be held responsible in the event that the PRODUCT is not delivered as a result of the data provided by the BUYER being false, inaccurate or incomplete. The delivery will be considered completed once the PRODUCT is made available to the BUYER by the carrier, and the recipient (or a designed representative) signs the receipt of delivery.

It is the BUYER’s responsibility to check the PRODUCT upon receipt and inform of any objections and claims justified within the period legally established.


In the event of flaw or damage, the BUYER must notify it immediately in writing within a maximum period of four days from the date of receipt of the order. Once this period expires, GALCHIMIA will be exempt from any responsibility.

Once confirmed by GALCHIMIA that the PRODUCT is flawed, it will be replaced at no cost to the BUYER, thus complying with the established guarantee.


Complaints must be addressed to GalChimia, S.A., Parque Empresarial de Touro, Parcelas 26-27, Fonte Díaz, 15822 Touro – A Coruña (Spain), Tel.- (+34) 981814506, Mail: They will be dealt with as quickly as possible.

Compliance with regulation

GALCHIMIA will ensure that the PRODUCTS comply with all relevant statutes and regulations in Spain. If the PRODUCTS are for use outside of Spain, GALCHIMIA cannot be held responsible for the PRODUCTS meeting the technical requirements or prescriptions applicable in those countries.

The BUYER must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase the PRODUCTS from GALCHIMIA. GALCHIMIA does not accept any commercial representation by the BUYER and accepts no liability in respect of the export or import of the PRODUCTS by the BUYER.

Use of the PRODUCT and Disclaimer

The PRODUCTS are sold exclusively for use in laboratory, according to the information set out in the Safety Data Sheet (SDS). The BUYER will use the PRODUCTS adequately and safely. The PRODUCTS must be handled only by qualified personnel trained in laboratory procedures and familiar with their potential hazards. Information is not available on the possible hazards of some PRODUCTS.

The absence of a warning must not be interpreted as an indication of safety. The BUYER assumes all responsibility for warning their employees and independent contractors of all hazards to persons and property in any way connected with the PRODUCTS, and agrees to instruct their employees, agents and consumers in the safe use of such PRODUCTS.

The BUYER assumes the responsibility of any risk resulting from the use of the offered PRODUCTs in combination with other articles or substances, as well as during their handling. The PRODUCTS are the responsibility of the BUYER from the moment of delivery. GALCHIMIA’s liability ends upon handing the package over to the courier, and therefore will not be responsible for any delay in the delivery.

Privacy Policy and Data Protection

They can be consulted on the WEBSITE

Applicable Law and Jurisdiction

With the acceptance of the purchase on the WEBSITE, the BUYER declares to have read, fully understood and accepted the present Terms and Conditions.

These terms and conditions shall be governed in accordance with the Spanish Law. The BUYER and GALCHIMIA agree to submit any dispute that may arise to the Courts and Tribunals of Santiago de Compostela (Spain).